Happy State Bank and Trust Company Click Here
en Español
Happy State Bank and Trust Company
Rates
Personal Banking
Commercial Banking
Banking Services
Trust Services
Investment Services
Locations and Hours
Check Reorder
Financial Calculators
  Online Technical Support
  How to Protect
Yourself from Online
Fraud and Identity Theft

Click here to report a lost or stolen ATM/Debit Card
GoldStar Trust Company
GoldStar Trust Company

Apply for a Mortgage Loan
Employment
Privacy Policy
Terms of Use
J. Pat Hickman

Gary L. Wells

THANK YOU for taking the time to submit this survey.  As President of Happy State Bank, I sincerely want to know what you think about our bank.  We honestly strive hard to deliver outstanding customer service (we like to call it “The Happy Experience”).  I will receive your response personally, and we will use your reply to help us better serve you and all of the rest of our valued customers.

  • Questions are answered...

  • Complaints are resolved...

  • Compliments are appreciated... and Thanks again for taking your time.

"Hey Gary, here's what I think..."

Please rank the following on a scale of 1 to 10 with 1 being the lowest or very poor ranking and 10 the highest or excellent ranking;

How would you rank our online Banking service?

Poor                                                    Excellent
1 2 3 4 5 6 7 8 9 10
   

How would you rank our web site?

Poor                                                    Excellent

1 2 3 4 5 6 7 8 9 10

   

How would you rank the friendliness of our staff?

Poor                                                    Excellent
1 2 3 4 5 6 7 8 9 10
   

How would you rank the competency of our staff?

Poor                                                    Excellent
1 2 3 4 5 6 7 8 9 10
   

How would you rank our overall service?

Poor                                                    Excellent
1 2 3 4 5 6 7 8 9 10

 

Enter your comments in the space provided below:

Tell us how to get in touch with you:

Name

E-mail

Tel

FAX

Gary, please contact me as soon as possible regarding this matter.

     

The security and privacy of your information is important to us.  When communicating with us via email or by feedback submission, please do not send any information that is considered confidential or sensitive in nature.  If you need to communicate any personal information (account numbers, social security numbers, etc.) please feel free to contact a customer service representative at
(806) 558-2265.  Thank you.